Premium Client Sales & Concierge Associate

Serenity Mental Health Centers; Parker (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision coverage (

90% employer-paid coverage

401(k) retirement plan

10 PTO days to start, 15 after yearone

10 paid holidays

Growth and promotion potential

Job summary

Serenity Mental Health Centers in Parker, CO is seeking a Member Sales Associate to guide clients through available options with clarity and care, and to move them toward the next step.

You will document client information accurately, work toward individual KPIs, handle objections with composure, and coordinate smooth handoffs between teams to maintain an exceptional client experience. This on-site role offers strong pay and comprehensive benefits.

Qualifications

• 2+ years of full-time customer-facing experience in hospitality, retail, concierge, sales-adjacent, or premium service environments.
• Track record of hitting goals or performance targets, and the self-motivation to keep raising the bar.
• You build trust quickly and people feel comfortable with you almost immediately.
• You handle rejection well — you don’t take it personally, you learn from it and stay focused on the outcome.
• Strong active listening skills — you catch what people mean, not just what they say.
• Able to manage a high volume of interactions without letting quality slip.
• Some leadership experience or the desire to grow into one — team leads and shift supervisors are encouraged to apply.

Responsibilities

• Guide clients through available options with clarity, patience, and a consultative approach while confidently encouraging them to take the next step.
• Listen carefully, ask the right questions, and document client information accurately and thoroughly.
• Work toward individual KPIs and contribute to team performance goals with consistency and accountability.
• Handle objections and hesitations with composure and persistence, redirecting toward solutions without pressure while keeping momentum moving.
• Coordinate handoffs between internal teams to ensure the client experience stays seamless.
• Follow up with clients to keep momentum moving and ensure nothing falls through the cracks.

Skills

Customer-facing experience

Goal attainment

Trust-building

Active listening

High-volume interactions

Leadership potential

Job description

Serenity Mental Health Centers in Parker, CO is seeking a Member Sales Associate to guide clients through available options with clarity and care, and to move them toward the next step.

You will document client information accurately, work toward individual KPIs, handle objections with composure, and coordinate smooth handoffs between teams to maintain an exceptional client experience. This on-site role offers strong pay and comprehensive benefits.