Premium Client Advisor — High-Touch Sales & Growth

Serenity Mental Health Centers; Alexandria (VA); Vor Ort; USD 42.000 - 58.000; Vollzeit

Benefits dieser Stelle

Health/dental/vision coverage

401(k) plan

PTO days

Paid holidays

Growth opportunities

Zusammenfassung

Serenity Mental Health Centers is seeking a dedicated Member Sales Associate to guide clients through options, document needs, and drive momentum from inquiry to decision. This on-site role rewards those who build trust quickly and excel in a high-touch, premium service environment.

You will maintain momentum, meet individual KPIs, and coordinate with internal teams to ensure a seamless client journey. This position offers growth opportunities as Serenity expands its client-facing services.

Qualifikationen

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting goals or performance targets.
• Ability to build trust quickly with clients.
• Handles rejection well and stays focused on outcomes.
• Strong active listening skills.
• Able to manage a high volume of interactions without sacrificing quality.
• Some leadership experience or desire to grow into one.

Aufgaben

• Guide clients through available options with clarity and a consultative approach, encouraging next steps.
• Listen carefully, ask the right questions, and document client information accurately.
• Work toward individual KPIs and contribute to team performance goals.
• Handle objections with composure, redirecting toward solutions while maintaining momentum.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to keep momentum moving and prevent gaps.

Kenntnisse

Customer-facing

Goal achievement

Active listening

Resilience

Trust building

High-volume handling

Leadership potential

Jobbeschreibung

Serenity Mental Health Centers is seeking a dedicated Member Sales Associate to guide clients through options, document needs, and drive momentum from inquiry to decision. This on-site role rewards those who build trust quickly and excel in a high-touch, premium service environment.

You will maintain momentum, meet individual KPIs, and coordinate with internal teams to ensure a seamless client journey. This position offers growth opportunities as Serenity expands its client-facing services.