Premium Chocolate Shop Shift Supervisor

Lindt & Sprüngli (USA) Inc.; Tinton Falls (NJ); On-site; USD 23,000 - 25,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead in-store sales, guest experience, and daily operations at our New Jersey location. You will coach a small team, ensure adherence to Lindt standards, and help meet the store’s weekly and monthly goals.

The role requires prior retail experience, the ability to work nights, weekends and holidays, and basic math skills. You will manage stock, POS procedures, training, and ensure a clean, compliant store environment.

Qualifications

• Sales background and guest service oriented
• Ability to train and develop staff
• Self-starter with strong communication skills

Responsibilities

• Drive store sales and contribute to the district's sales plan
• Supervise staff and model Lindt standards for in-store experience
• Train and develop team to ensure product knowledge and brand representation
• Monitor stock levels and coordinate with management to prevent stockouts
• Oversee POS procedures, cash handling, and daily store operations

Job description

Lindt USA is seeking a Shift Supervisor to lead in-store sales, guest experience, and daily operations at our New Jersey location. You will coach a small team, ensure adherence to Lindt standards, and help meet the store’s weekly and monthly goals.

The role requires prior retail experience, the ability to work nights, weekends and holidays, and basic math skills. You will manage stock, POS procedures, training, and ensure a clean, compliant store environment.