Premium Chocolate Retail Shift Supervisor

Lindt & Sprüngli (USA) Inc.; Freeport (IL); On-site; USD 25,000 - 26,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead daily store operations and deliver a premium in-store experience for customers. You will coach the sales team, drive sales performance, and ensure Lindt standards, including the 4 Moments of Influence, dress code, and upselling are consistently applied.

Applicants must be available to work nights and weekends. The position pays $18.00-$19.00 per hour, with a background check and equal opportunity employer statement.

Qualifications

• Proven sales background.
• Ability to take direction and delegate and execute through others.
• Basic math and/or accounting skills.
• Prior retail experience, preferably in a specialty retail environment.
• Must be available to work nights, weekends and holidays.
• High School Graduate or equivalent.

Responsibilities

• Meet or exceed weekly, monthly and annual sales plans.
• Develop team members' commitment to sales results.
• Maintain stock levels and monitor POS and checkout processes.
• Ensure store standards and operational controls are followed.
• Supervise staff and model Lindt standards.

Skills

Sales experience

Basic math skills

Customer service oriented

Education

High School Diploma or equivalent

Job description

Lindt USA is seeking a Shift Supervisor to lead daily store operations and deliver a premium in-store experience for customers. You will coach the sales team, drive sales performance, and ensure Lindt standards, including the 4 Moments of Influence, dress code, and upselling are consistently applied.

Applicants must be available to work nights and weekends. The position pays $18.00-$19.00 per hour, with a background check and equal opportunity employer statement.