Premium Chocolate Shop Shift Supervisor

Lindt & Sprüngli USA; Kittery (ME); On-site; USD 21,000 - 25,000; Full time

Job summary

Lindt & Sprüngli USA is seeking a Shift Supervisor to lead in-store sales, staff training, and daily operations at our U.S. Lindt Chocolate Shop. You will drive sales, supervise a team, ensure product availability, and uphold Lindt standards across customer interactions.

The role requires a proven sales background, the ability to delegate, and basic math skills. You must be willing to work nights, weekends, and holidays, with compensation reflecting market rates for retail positions.

Qualifications

• Proven sales background required.
• Ability to take direction and effectively delegate and execute through others.
• Basic math and/or accounting skills.

Responsibilities

• Sales: meet or exceed sales plans; communicate sales mission to staff; assist with team commitments.
• Staff Development: train staff to follow Lindt standards and product knowledge; escalate issues professionally.
• Operational Controls: maintain inventory, cash handling, QA policies, store cleanliness.

Skills

Proven sales background

Direction and delegation

Basic math skills

Education

High School Graduate or equivalent

Job description

Lindt & Sprüngli USA is seeking a Shift Supervisor to lead in-store sales, staff training, and daily operations at our U.S. Lindt Chocolate Shop. You will drive sales, supervise a team, ensure product availability, and uphold Lindt standards across customer interactions.

The role requires a proven sales background, the ability to delegate, and basic math skills. You must be willing to work nights, weekends, and holidays, with compensation reflecting market rates for retail positions.