Premium Car Rental Experience Specialist

Avis First; Virginia (MN); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Bi-weekly wage

On-the-job training

Paid time off

Medical insurance

Dental insurance

Flexible spending account

Job summary

Avis Budget Group is seeking an Avis First Customer Experience Specialist to be the face of first-class service. You will deliver premium, personalized experiences from doorstep deliveries to airport arrivals, ensuring flawless interactions and customer satisfaction.

The role emphasizes clear communication, logistics coordination, and a warm, professional presence in a fast-paced environment.

Qualifications

• Minimum 1 year experience in a customer service role, preferably hospitality or car rental.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Strong verbal and written communication skills.
• Must be 18 years of age and legally authorized to work in the United States.

Responsibilities

• Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction.
• Provide a premium customer experience by delivering vehicles directly to customers.
• Collaborate with team members and management to coordinate timely vehicle delivery and collection.
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Job description

Avis Budget Group is seeking an Avis First Customer Experience Specialist to be the face of first-class service. You will deliver premium, personalized experiences from doorstep deliveries to airport arrivals, ensuring flawless interactions and customer satisfaction.

The role emphasizes clear communication, logistics coordination, and a warm, professional presence in a fast-paced environment.