Premium Brand Client Experience Specialist

TravisMathew Company; Dallas, Northern (TX, KY); Hybrid; USD 21,000 - 22,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain in-store sales and service while promoting a sales-driven culture. You will connect with clients, build repeat business, and stay informed about seasonal apparel fits and uses.

This full-time role requires flexibility for weekends and evenings, contributing to overall store profitability and KPI achievement. The position emphasizes teamwork, a friendly guest experience, and adherence to company policies, with opportunities to engage in

Qualifications

• Minimum 1 year experience in client services or sales.
• Ability to connect with clients and develop repeat business.
• Knowledge of apparel and seasonality is a plus.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open environment for all in-store guests and support teamwork.

Skills

POS proficiency

Microsoft Office

CRM knowledge

Communication skills

Decision making

Tools

CRM software

Job description

TravisMathew is seeking a Client Associate to maintain in-store sales and service while promoting a sales-driven culture. You will connect with clients, build repeat business, and stay informed about seasonal apparel fits and uses.

This full-time role requires flexibility for weekends and evenings, contributing to overall store profitability and KPI achievement. The position emphasizes teamwork, a friendly guest experience, and adherence to company policies, with opportunities to engage in