Premium Automotive Product Expert & Customer Experience

Malvern PA; Allentown (Lehigh County); Sur place; USD 19 000 - 30 000; Plein temps

Résumé du poste

BMW Mini of Allentown is seeking a Genius to provide clients with comprehensive product information and demonstrations throughout the ownership experience. This is not a sales role; focus is on customer interaction and product expertise.

You will engage with guests in person and by phone, translating technical concepts into understandable terms, and help promote the BMW/Mini brand. Training will be provided; strong communication and a passion for automotive excellence are essential.

Qualifications

• Tech savvy and ability to explain technical concepts to non-technical customers.
• Excellent verbal and written communication skills.
• Experience in hospitality, customer support or consumer electronics is a plus.
• 1 year in upscale, retail, or customer-centric environments preferred.

Responsabilités

• Provide product information and demonstrations to customers.
• Interact with clients in person and over the phone in a professional manner.
• Promote BMW/Mini brand image and ownership advantages.

Connaissances

Tech savvy

Customer service

Communication

Multi-tasking

Factory training

Description du poste

BMW Mini of Allentown is seeking a Genius to provide clients with comprehensive product information and demonstrations throughout the ownership experience. This is not a sales role; focus is on customer interaction and product expertise.

You will engage with guests in person and by phone, translating technical concepts into understandable terms, and help promote the BMW/Mini brand. Training will be provided; strong communication and a passion for automotive excellence are essential.