BMW Genius Product & Delivery Specialist

Tulley BMW; Manchester (NH); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Paid Time Off

401(k) plan with dealer contribution

Employee Assistance Program (EAP)

Medical, Dental, Vision insurance

Disability coverage: Short & Long Term

Voluntary Life and AD&D Coverage

Employer Paid Life Insurance

Job summary

Tulley BMW is seeking a BMW Genius to support sales teams by explaining BMW technologies and features to customers at vehicle delivery. The role emphasizes a superior customer product experience and accurate information during handoff.

Responsibilities include product demonstrations, answering questions, coordinating vehicle delivery, configuring vehicles, and conducting test drives as needed. Strong communication and time-management skills are essential.

Qualifications

• Must have a valid driver's license and an acceptable driving record.
• Excellent verbal and written communication skills.
• Strong time management and organizational abilities.
• Attention to detail and accuracy in work.

Responsibilities

• Demonstrate BMW vehicle features to customers.
• Answer client questions regarding BMW products.
• Deliver vehicles to customers at pickup.
• Configure vehicles using mobile customizer tools.
• Conduct test drives as needed.
• Assist with related duties as assigned by management.

Skills

Driver's license

Communication skills

Time management

Organization

Attention to detail

Job description

Job Summary

The BMW Genius supports sales representatives before, during, and after the customer sale with a focus on the customer product experience. This position is responsible for explaining BMW technologies and features of vehicles to customers upon delivery of the car.

• Product demonstration of BMW vehicle features;
• Delivers vehicles upon client purchase pick up;
• Configures vehicle with mobile customizer;
• Performs test drives as needed;
• Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties.

Description

Job Summary

The BMW Genius supports sales representatives before, during, and after the customer sale with a focus on the customer product experience. This position is responsible for explaining BMW technologies and features of vehicles to customers upon delivery of the car.

Essential Duties And Responsibilities

• Product demonstration of BMW vehicle features;
• Answers clients questions regarding BMW products;
• Delivers vehicles upon client purchase pick up;
• Configures vehicle with mobile customizer;
• Performs test drives as needed;
• Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties.

Requirements

• Valid Driving License;
• Acceptable Driving Record;
• Excellent verbal and written communication skills;
• Excellent time management skills;
• Excellent organization skills and attention to detail.

Tulley Advantage

• Competitive Compensation;
• Paid Time Off: Vacation Time | Personal Time | Holiday Time
• 401(k) plan with dealer contribution;
• Employee Assistance Program (EAP);
• Insurance: Medical, Dental, Vision, Accident
• Disability Coverage: Short Term & Long Term
• Voluntary Life and AD&D Coverage;
• Employer Paid Life Insurance Policy.

Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.

Equal Opportunity Statement

Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.