Automotive Product Expert & Customer Experience Pro

New Country Motor Car Group; Bala Cynwyd (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

New Country Motor Car Group in Bala Cynwyd is looking for a BMW Genius to enhance the customer buying experience. This role requires strong communication skills and an affinity for technology, where you'll engage with customers to provide comprehensive product information throughout the sales process.

The ideal candidate should maintain a high-energy personality and have effective listening skills. A valid driver’s license is necessary. Join us for professional training in a family-oriented workplace.

Qualifications

• Maintain an enthusiastic, high-energy personality throughout the workday.
• Ability to work in a team setting.
• Valid driver’s license with acceptable record.

Responsibilities

• Provides comprehensive product information throughout the sales process.
• Supports the client advisor in product related tasks.
• Greets customers and introduces BMW Genius services.
• Utilizes app and web-based systems for customer satisfaction.
• Achieves client satisfaction objectives and follows up with new owners.

Skills

Excellent verbal and written communication skills

Effective listening skills

Teamwork

Enthusiastic personality

Job description

New Country Motor Car Group in Bala Cynwyd is looking for a BMW Genius to enhance the customer buying experience. This role requires strong communication skills and an affinity for technology, where you'll engage with customers to provide comprehensive product information throughout the sales process.

The ideal candidate should maintain a high-energy personality and have effective listening skills. A valid driver’s license is necessary. Join us for professional training in a family-oriented workplace.