BMW Genius: Tech Expert for World‑Class Vehicle Demos

Sonic Automotive, Inc.; Houston (TX); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Sundays Off

Employee Pricing on Purchases & Leases

Gym membership options

Job summary

Sonic Automotive, Inc. at Momentum BMW in Houston seeks a BMW Genius to support the sales team with expert product knowledge and a world-class customer experience during vehicle delivery.

The role focuses on explaining BMW technology, assisting customers with features and connectivity, and maintaining up-to-date knowledge of current BMW models. This is a full-time position with benefits and corporate support.

Qualifications

• Associate-level experience in customer service.
• Ability to explain BMW technology clearly to customers.
• Strong communication and presentation skills.

Responsibilities

• Deliver seamless new vehicle delivery experiences.
• Demonstrate and explain vehicle technology and features.
• Answer technical questions in person, by phone, or email.
• Log customer interactions in the CRM and schedule appointments.
• Assist sales team with product information during test drives.
• Train coworkers on BMW technology demonstrations.

Skills

Customer service

Tech-savvy

Communication skills

Product knowledge

Job description

Sonic Automotive, Inc. at Momentum BMW in Houston seeks a BMW Genius to support the sales team with expert product knowledge and a world-class customer experience during vehicle delivery.

The role focuses on explaining BMW technology, assisting customers with features and connectivity, and maintaining up-to-date knowledge of current BMW models. This is a full-time position with benefits and corporate support.