Premium Auto Service Advisor | Build Trust, Grow Sales

Audi Tulsa; Tulsa (OK); In loco; USD 42.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary bonus

PTO Sick Time 401K with company match

Medical benefits

Work-Life Balance

Employee discounts

Descrizione del lavoro

Audi Tulsa is seeking a Service Consultant who delivers outstanding customer service and drives sales performance. You will build trust, anticipate needs, and manage repair orders from start to finish in a luxury dealer environment.

This role emphasizes independent goal setting, clear communications with customers, and teamwork with technicians to ensure timely, high-quality outcomes for Audi owners.

Competenze

• Set goals, know your numbers, and consistently improve.
• Identify opportunities and explain recommendations clearly, without pressure.
• Follow through, solve problems, and own repair orders.
• Handle difficult conversations with confidence and empathy.
• Progression-focused, coachable, and accountable.
• Bring energy, urgency, and a team-first mindset daily.

Mansioni

• Build lasting relationships with Audi owners through exceptional service.
• Present maintenance and repair recommendations accurately and confidently.
• Partner with technicians to set clear expectations and realistic completion times.
• Own each repair order from initial write-up through final vehicle delivery.
• Provide proactive status updates and follow up on open items.
• Pursue individual and departmental sales, productivity, and satisfaction goals.

Conoscenze

Customer service

Sales ability

Communication

Problem solving

Time management

Descrizione del lavoro

Audi Tulsa is seeking a Service Consultant who delivers outstanding customer service and drives sales performance. You will build trust, anticipate needs, and manage repair orders from start to finish in a luxury dealer environment.

This role emphasizes independent goal setting, clear communications with customers, and teamwork with technicians to ensure timely, high-quality outcomes for Audi owners.