Premium Auto Service Advisor | Growth Path & Training

Group 1 Automotive; Arlington (TX); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health, Dental & Vision Insurance

401(k) with Company Match

Paid Time off

Employee Stock Purchase Plan

Pinnacle Awards Program

Service Advisor University – Paid for

Zusammenfassung

Group 1 Automotive seeks a Service Advisor to be the primary liaison between customers and the service department, delivering a premium, luxury-level experience. You will manage the entire service process from intake to delivery, ensuring clear communication and accurate recommendations.

The role emphasizes building customer trust, driving service revenue, and maintaining high satisfaction through coordinated work with technicians and the parts team.

Qualifikationen

• Experience as a service advisor is preferred.
• Excellent verbal and written communication abilities are essential.
• Sales-oriented mindset with the ability to recommend services confidently.

Aufgaben

• Greet customers promptly and professionally, identifying service needs.
• Document vehicle concerns and create accurate repair orders.
• Recommend maintenance and repair services based on inspections and diagnostics.
• Provide clear explanations of services, costs, and timelines.
• Coordinate with technicians and the parts department to ensure efficient workflow.
• Maintain consistent communication with customers regarding service status and updates.

Kenntnisse

Customer service

Communication

Sales

Dealership software

Automotive knowledge

Ausbildung

High school diploma or equivalent

Tools

DMS software

Diagnostics tools

Jobbeschreibung

Group 1 Automotive seeks a Service Advisor to be the primary liaison between customers and the service department, delivering a premium, luxury-level experience. You will manage the entire service process from intake to delivery, ensuring clear communication and accurate recommendations.

The role emphasizes building customer trust, driving service revenue, and maintaining high satisfaction through coordinated work with technicians and the parts team.