Service Advisor/Consultant

Sunset Automotive Group; Sarasota (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Life and Disability Insurance

Paid Time Off after 6 months

Paid Holidays

Company-paid Factory Training

Employee Discounts at Sunset locations

Job summary

Sunset Automotive Group's Audi Sarasota dealership is seeking a professional Service Advisor/Consultant to join its high-volume service team. You will greet customers, explain services, gain approvals, and coordinate with technicians.

This role rewards a customer-first mindset, strong communication, multitasking, and experience with service software (Reynolds & Reynolds). Benefits include comprehensive medical plans, 401(k), paid time off, and training opportunities.

Qualifications

• Previous automotive service advisor experience (luxury brand experience preferred).
• Strong communication and multitasking skills.
• Proficiency with computers and tablets; Reynolds & Reynolds experience is a plus.
• A customer-first attitude and a team-driven mindset.

Responsibilities

• Greet and advise customers with professionalism and care.
• Explain recommended services and gain repair approvals.
• Coordinate with our service team to ensure timely updates.
• Manage priorities in a fast-paced environment.
• Maintain strong communication and follow-through.

Skills

Customer service

Communication

Multitasking

Technical aptitude

Tools

Reynolds & Reynolds

Job description

Join the Audi Sarasota Team as a Service Advisor/Consultant - Where Your Career Can Thrive

Are you a skilled and customer-focused Service Advisor looking for a place to grow? Audi Sarasota, part of the locally owned and family-operated Sunset Automotive Group, is looking for a professional, experienced Service Advisor/Consultant to join our high-volume, high-performing service team.

At Sunset Automotive Group, we take pride in our reputation for honesty, integrity, and treating our employees like family. Many of our team members have been with us for 20 years or more - a testament to the supportive and stable work environment we've built across Sarasota and Manatee counties. If you're ready to be part of a company that truly values its people, we want to meet you.

What You'll Do

• Greeting and advising customers with professionalism and care
• Explaining recommended services and gaining repair approvals
• Coordinating with our skilled service team to ensure timely updates
• Managing priorities in a fast-paced environment
• Maintaining strong communication and follow-through

What We're Looking For

• Previous automotive service advisor experience (luxury brand experience preferred)
• Strong communication and multitasking skills
• Proficiency with computers and tablets; Reynolds & Reynolds experience is a plus
• A customer-first attitude and a team-driven mindset

Why Choose Sunset Automotive Group?

Benefits

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Life and Disability Insurance
• Paid Time Off (after just 6 months)
• Paid Holidays
• Company-paid Factory Training
• Employee Discounts at All Sunset Locations
• And more!

Ready to Join a Team That Feels Like Family?

If you're looking for a workplace where you're supported, respected, and given the tools to succeed - Audi Sarasota is the place for you.

Sunset Automotive Group is an equal opportunity employer and a drug-free workplace.

All candidates for hire must complete and pass a background check and drug screen before hire.