Automotive Service Advisor — Customer Experience Expert

Audi USA; Bedford (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits program

Training and career growth opportunities

Recognized as a top workplace

Job summary

Audi USA in Bedford, Texas is looking for a motivated Service Advisor to ensure an exceptional customer experience. You will facilitate communication between customers and the service department, scheduling appointments, reviewing service history, and providing cost estimates.

This role at Audi USA offers the chance to work in a Fortune 500 company known for its outstanding workplace and benefits. Join a team that values integrity, professionalism, and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a team-player attitude.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Liaison between customer and service department for vehicle maintenance.
• Schedule appointments and review service history.
• Provide accurate cost estimates for repairs.

Skills

Exceptional customer experience

Communication skills

Interpersonal skills

Organizational skills

Strong work ethic

Job description

Audi USA in Bedford, Texas is looking for a motivated Service Advisor to ensure an exceptional customer experience. You will facilitate communication between customers and the service department, scheduling appointments, reviewing service history, and providing cost estimates.

This role at Audi USA offers the chance to work in a Fortune 500 company known for its outstanding workplace and benefits. Join a team that values integrity, professionalism, and teamwork.