Pre-Surgical Operations Lead & Clinical Coordinator

Emerson Health; Concord (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Emerson Health in Concord, MA seeks a Clinical Coordinator to lead the Pre-Surgical Testing team. You will report to the Nurse Practitioner Lead and Perioperative Nurse Manager, coordinating workflow, scheduling, and training for coordinators.

The role emphasizes patient service, documentation accuracy, and collaboration with physicians, offices, and hospital departments to ensure efficient operations and regulatory compliance.

Qualifications

• Education: High School Diploma or equivalent required.
• Associate Degree in Healthcare, Business Administration, or related field preferred.
• Experience: Minimum of three (3) years of healthcare, medical office, ambulatory care, surgical services, or hospital experience required.
• Previous Experience In Pre-Surgical Testing Strongly Preferred.
• Licensure and/or Certification: None required.

Responsibilities

• Perform core Clinical Coordinator functions and serve as lead resource for Clinical Coordinators in Pre-Surgical Testing.
• Ensure daily operational requirements are met and coordinate workflow and staff coverage.
• Schedule Pre-Surgical Testing appointments and support onboarding of new Coordinators.
• Monitor completeness of pre-operative documentation and facilitate communication among providers, patients, surgical offices, and hospital departments.
• Act as liaison between frontline staff and departmental leadership to promote efficient operations and regulatory compliance.
• Support training and onboarding activities for new staff.

Skills

Customer service

Leadership

Communication

Prioritization

Medical terminology

Scheduling

EMR experience

Confidentiality

Critical thinking

Team collaboration

Education

High School Diploma or equivalent

Associate Degree in Healthcare/Business Admin

Job description

Emerson Health in Concord, MA seeks a Clinical Coordinator to lead the Pre-Surgical Testing team. You will report to the Nurse Practitioner Lead and Perioperative Nurse Manager, coordinating workflow, scheduling, and training for coordinators.

The role emphasizes patient service, documentation accuracy, and collaboration with physicians, offices, and hospital departments to ensure efficient operations and regulatory compliance.