Pre-Litigation Legal Assistant - Client-First Support

Grungo Law LLC; Cherry Hill Township (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Benefits

401(k) plan

Job summary

Grungo Law LLC in Cherry Hill, NJ, seeks an organized Pre-Litigation Legal Assistant to support our Pre-Litigation team. You will serve as a key contact for clients, assist with records and documentation, and provide essential day-to-day support to keep cases moving forward efficiently.

This hands-on role requires strong communication, the ability to manage multiple priorities, and a commitment to delivering an exceptional client experience.

Qualifications

• 1 to 3 years of experience in a legal assistant, paralegal, or client-facing legal support role preferred.
• Personal injury or plaintiff-side litigation experience is a plus.
• Excellent written and verbal communication with a professional client-facing manner.
• Strong organizational skills and meticulous attention to detail.

Responsibilities

• Serve as a primary point of contact for pre-litigation clients, providing proactive communication.
• Document all communications in the case management system per firm protocols.
• Assist with smooth handoff of new cases from Intake and ensure accurate information transfer.
• Request, track, and obtain medical records, bills, and supporting documentation from providers and insurers.
• Communicate verbally with medical providers and insurance carriers.
• Organize and maintain all file-related information digitally and physically as needed.
• Review medical bills, billing records, and liens related to personal injury claims to identify issues.
• Process incoming correspondence related to personal injury matters and ensure timely action.
• Record and store client information in compliance with confidentiality standards.
• Draft and send correspondence to clients, providers, and insurers as directed.
• Monitor task deadlines and follow up to keep cases on schedule.
• Support case managers and attorneys with administrative tasks and case-related work.
• Work independently to manage a caseload with accuracy and client service.
• Participate in team meetings and contribute to a collaborative work environment.

Skills

Legal support experience

Multitasking

Communication skills

Bilingual Spanish

Tools

Microsoft Office

Case management software

Job description

Grungo Law LLC in Cherry Hill, NJ, seeks an organized Pre-Litigation Legal Assistant to support our Pre-Litigation team. You will serve as a key contact for clients, assist with records and documentation, and provide essential day-to-day support to keep cases moving forward efficiently.

This hands-on role requires strong communication, the ability to manage multiple priorities, and a commitment to delivering an exceptional client experience.