Patient Access & Scheduling Specialist

Freeman Health System; Thousand Oaks (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Retirement with employer match

Wellness program

Paid time off

Learning Center

Job summary

Freeman Health System is seeking a Full-Time Scheduling Personnel to support our patients and care teams. This role involves coordinating appointments and ensuring accurate scheduling while maintaining patient confidentiality.

Ideal candidates will have customer service experience and basic computer proficiency. Freeman offers a range of benefits, including health insurance and retirement plans, starting from day one.

Qualifications

• Minimum of 1 year of customer service, call center, medical office, or healthcare-related administrative experience.
• Ability to communicate clearly and professionally by phone, in writing, and in person.
• Demonstrated ability to manage multiple tasks and work effectively in a fast-paced environment.

Responsibilities

• Coordinate appointments and verify patient information.
• Serve as a key point of contact for patients and providers.
• Ensure accurate scheduling in accordance with departmental guidelines.

Skills

Communication

Multi-tasking

Customer Service

Confidentiality

Basic Computer Proficiency

Education

High school diploma or equivalent

Minimum of 1 year related work experience

Tools

Electronic Health Records (EHR)

Scheduling/Registration Software

Job description

Freeman Health System is seeking a Full-Time Scheduling Personnel to support our patients and care teams. This role involves coordinating appointments and ensuring accurate scheduling while maintaining patient confidentiality.

Ideal candidates will have customer service experience and basic computer proficiency. Freeman offers a range of benefits, including health insurance and retirement plans, starting from day one.