Practice Ops Supervisor - Orthopedics & Rehab

University Hospitals Health System; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

University Hospitals Health System is seeking an experienced office operations leader to oversee daily functioning and ensure policy compliance across administrative processes. The role includes directing staff, scheduling, and coordinating training to maximize patient throughput and service quality.

The position emphasizes collaboration with clinicians and administrators, improving workflows, and maintaining PHI security while driving efficiency and patient satisfaction.

Responsibilities

• Oversees daily operational functions of the office and ensures adherence to policies and procedures.
• Direct supervision of office support staff; assigns work, schedules coverage, and approves leave.
• Maintains documentation on performance and coordinates staff training and HR actions.
• Promotes positive relationships with patients and colleagues; troubleshoots issues and improves processes.

Job description

University Hospitals Health System is seeking an experienced office operations leader to oversee daily functioning and ensure policy compliance across administrative processes. The role includes directing staff, scheduling, and coordinating training to maximize patient throughput and service quality.

The position emphasizes collaboration with clinicians and administrators, improving workflows, and maintaining PHI security while driving efficiency and patient satisfaction.