Family Practice Operations Lead

University Hospitals; Ohio; On-site; USD 55,000 - 75,000; Full time

Job summary

University Hospitals in the United States is seeking an Office Operations Supervisor to oversee daily operations of all office systems and ensure adherence to UHMSO policies.

You will set daily priorities, train staff on protocols, coach for throughput, and maintain PHI compliance while building strong patient and provider relationships.

This role emphasizes task delegation, data tracking, and collaboration with providers to order supplies and maximize efficiency.

Qualifications

Responsibilities

• Sets daily operational/patient priorities, evaluates daily work flow and assigns work.
• Orients and trains new and current staff on office protocols and job responsibilities.
• Coaches staff to maximize patient throughput. Maintains documentation related to employee performance and communicates performance related issues to Supervisor/Administrator.
• Promotes, builds and ensures positive customer relationships at all levels within the practice. Troubleshoots and resolves issues.
• Assesses and resolves all third party payors and patient billing issues using appropriate resources within the UHMSO.
• In collaboration with providers' orders medical and office supplies based on business needs. Tracks, collects, and maintains data to maximize business efficiency.
• Performs other duties as assigned.
• Complies with all policies and standards.

Job description

University Hospitals in the United States is seeking an Office Operations Supervisor to oversee daily operations of all office systems and ensure adherence to UHMSO policies.

You will set daily priorities, train staff on protocols, coach for throughput, and maintain PHI compliance while building strong patient and provider relationships.

This role emphasizes task delegation, data tracking, and collaboration with providers to order supplies and maximize efficiency.