Orthopedics Office Supervisor: Patient Care & Ops Lead

Saint Francis Health System; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Saint Francis Health System in Tulsa, OK, seeks a Supervisor Physician Office I to oversee daily practice operations and staff, ensuring efficient front and back office functions and high-quality patient care. The role provides direct supervisory support and, when needed, coverage for staff absence while maintaining strong patient relations.

Ideal candidates bring at least 3 years of related experience, a High School Diploma or GED, and proficiency with Microsoft 365, IDX, and practice

Qualifications

• High School Diploma or GED.
• Minimum 3 years related experience.
• Knowledge of Microsoft 365 and other applicable software.
• Working knowledge of physician practice management.
• Knowledge of basic fiscal management and human resource management practices.
• Excellent communication skills, both written and verbal that present clear and concise information.
• Ability to maintain exemplary patient satisfaction.
• Ability to serve as key individual onsite to resolve patient concerns.
• Ability to be detailed oriented as required in the examination of clinical and numerical data.

Responsibilities

• Provides direct support to front office or back office.
• Prepares reports and correspondence pursuant to physician practice daily operations as required.
• Coordinates the daily operations of the physician practice site.
• Recruits, orients, counsels and evaluates a team of engaged employees to assure quality patient care.
• Serves as liaison for patients, government agencies and third-party payers for the purpose of providing an onsite contact for individual practice sites.
• Serves as liaison between administration and physicians and staff.
• Assures staff knowledge and compliance with all related entities, HIPAA and OSHA policies and procedures.
• Leads quality initiatives and safety functions.
• Leads activities to promote employee engagement as team members.
• Proficiently uses IDX and other computer applications to achieve optimum patient care efficiencies.
• Assists in the monitoring of the practice site revenue generation and expense allocations.

Skills

Microsoft 365

Physician practice management

Fiscal management

Human resource management

Communication skills

Patient satisfaction

Detail oriented

Onsite liaison

Education

High School Diploma or GED

Tools

IDX

Computer applications

Job description

Saint Francis Health System in Tulsa, OK, seeks a Supervisor Physician Office I to oversee daily practice operations and staff, ensuring efficient front and back office functions and high-quality patient care. The role provides direct supervisory support and, when needed, coverage for staff absence while maintaining strong patient relations.

Ideal candidates bring at least 3 years of related experience, a High School Diploma or GED, and proficiency with Microsoft 365, IDX, and practice