Practice Ops & Sales Leader — High-Volume Location

Serenity Healthcare; Parker (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and

Vision coverage

401(k) retirement plan

10 PTO days to start, 15 after year 1

10 paid holidays

Job summary

Serenity Healthcare in Parker, CO is seeking a Practice Manager, Sales & Operations to own the full day‑to‑day operation of a high‑volume service location. You will drive sales performance, manage staffing and workflow, coach the team, and ensure a premium member experience while maintaining accountability to KPIs.

The role requires 5+ years leading operations with a proven sales track record; experience in hospitality or premium service is a plus.

Qualifications

• 5+ years of leadership experience blending operations management and sales.
• Proven track record of meeting/exceeding sales targets.
• Accountability to KPIs with data-driven decisions.
• Background in hospitality, upscale retail, or premium service operations is a plus.
• Strong coaching and accountability skills.

Responsibilities

• Own the full day-to-day operation of a high-volume service location — staffing, workflow, floor presence, and output quality
• Drive sales performance across the location, holding yourself and your team accountable to clearly defined revenue targets and KPIs
• Set the performance standard for your team and hold it consistently through coaching, feedback, and structured accountability
• Ensure every member interaction is efficient, professional, and reflects Serenity's standard — while identifying and converting sales opportunities
• Track location KPIs — sales volume, conversion rates, efficiency, and quality scores — and use that data to make operational and commercial decisions
• Identify underperformance early and address it directly, with clarity and follow-through

Skills

Leadership experience

Operations management

Sales targets achievement

Job description

Serenity Healthcare in Parker, CO is seeking a Practice Manager, Sales & Operations to own the full day‑to‑day operation of a high‑volume service location. You will drive sales performance, manage staffing and workflow, coach the team, and ensure a premium member experience while maintaining accountability to KPIs.

The role requires 5+ years leading operations with a proven sales track record; experience in hospitality or premium service is a plus.