Practice Operations Lead — Front Desk & Patient Care

LifeStance Health; Lakewood (CO); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Descripción de la vacante

LifeStance Health seeks a Lead Practice Coordinator to oversee front office activities for multiple CO locations, ensuring high-quality patient service for in-person and telehealth visits. You will support clinicians and staff, manage schedules, and maintain smooth daily operations.

The role requires healthcare operations experience, strong communication, and a drive to uphold LFST values of Belonging, Empathy, Courage, and One Team across the Practice Group.

Formación

• Multitask effectively to support patient experience and front office workflow.
• Work independently and as part of a team to support clinicians and staff.
• Excellent written and verbal communication skills.
• Proficient in using Microsoft Office and EMRs systems.
• HIPAA-compliant and handling confidential information with care.
• Ability to travel between locations within the Practice Group.

Responsabilidades

• Create a positive work environment and act as a culture carrier for LFST.
• Coordinate schedule preparation and ensure patient paperwork and payments are current.
• Perform general office duties to keep the practice running smoothly.
• Monitor call queue and allocate resources to meet demand across locations.
• Coordinate KPI achievement and implement new processes at the practice level.
• Fill in for front office vacancies when needed to ensure patient access.

Conocimientos

Multitasking

Teamwork

Communication

Office software

HIPAA compliance

Travel between locations

Educación

High School or equivalent

Associate’s degree preferred

Bachelor’s degree preferred

Herramientas

Microsoft Office

EMRs

Descripción del empleo

LifeStance Health seeks a Lead Practice Coordinator to oversee front office activities for multiple CO locations, ensuring high-quality patient service for in-person and telehealth visits. You will support clinicians and staff, manage schedules, and maintain smooth daily operations.

The role requires healthcare operations experience, strong communication, and a drive to uphold LFST values of Belonging, Empathy, Courage, and One Team across the Practice Group.