Senior Front Office & Clinic Operations Lead

Behavioral Health Practice Services LLC.; Cherry Hill Township (NJ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Lead Practice Coordinator to oversee front office operations across assigned practice locations, ensuring high-quality patient service for in-person and telehealth visits in Princeton Junction, NJ. The role supports clinicians and staff, drives engagement, and maintains efficient scheduling and billing processes.

The position is full-time, onsite, with benefits including medical, dental, vision, and retirement plans.

Qualifications

• High School diploma or equivalent required; an associate or bachelor’s degree preferred.
• 2+ years in healthcare operations or 1+ year exceptional performance in a similar role.
• Excellent communication and multitasking abilities in a fast-paced environment.

Responsibilities

• Oversee front office daily activities across assigned practice locations and ensure quality patient service.
• Manage patient check-in/out, scheduling, and greeting at front desk.
• Coordinate with clinicians and staff; support scheduling accuracy and KPI achievement.
• Lead onboarding and training for new Practice Coordinators and ensure front office coverage.
• Handle billing-related questions and collect co-pays as needed.

Skills

Multitasking

Independent work

Communication

MS Office & EMRs

HIPAA

Travel between locations

Education

High School or equivalent

Associate or Bachelor’s preferred

Job description

LifeStance Health is seeking a Lead Practice Coordinator to oversee front office operations across assigned practice locations, ensuring high-quality patient service for in-person and telehealth visits in Princeton Junction, NJ. The role supports clinicians and staff, drives engagement, and maintains efficient scheduling and billing processes.

The position is full-time, onsite, with benefits including medical, dental, vision, and retirement plans.