Practice Operations Lead - Acute Care & CCBHC

David Lawrence Center; Naples (FL); Vor Ort; USD 61.000 - 83.000; Vollzeit

Benefits dieser Stelle

Immediate PTO Accrual

Full Benefits W/401k

Professional Development & Tuition

Wellness Programs & EAP

Licensure & Certification Assistance

Zusammenfassung

David Lawrence Centers for Behavioral Health is seeking a highly organized Lead Practice Manager to provide senior administrative and operational support across Acute Care Services and the future CCBHC Hospital.

This working lead position will standardize daily practice management while collaborating with Acute Care and Nursing Leadership, Medical Providers, Clinical Leaders, Quality Improvement, Human Resources, Finance, Facilities, Information Technology and others to build scalable systems

Qualifikationen

• Bachelor's degree in healthcare administration, business administration, behavioral health, public health, human services (PREFERRED; relevant education and progressively responsible experience may be considered)
• 3+ years of administrative, practice-management, healthcare-operations, behavioral-health, or related experience.
• Prior lead, supervisory, project-lead, or program-implementation experience.
• Behavioral-health, acute-care, hospital, crisis-services, CCBHC, or other regulated healthcare experience strongly preferred.
• Experience coordinating multiple priorities, schedules, audits, records, vendors, staff support, and cross-departmental workflows.
• Strong organization, follow-through, communication, problem-solving, and attention to detail.
• Ability to lead through influence, provide clear work direction, and collaborate effectively with clinical and nonclinical teams.
• Ability to manage confidential information and use sound judgment in a fast-paced, high-accountability environment.
• Staying compliant on all trainings, immunizations, and policy/procedure updates.
• Ability to pass Level II DCF Mental Health Fingerprinting (General Information can be found HERE), Drug Screen and Local Criminal Check.
• Microsoft Office 365 skills (Including Teams/Video Conferencing) and Electronic Medical Records experience (Credible & EPIC preferred)

Aufgaben

• Strengthen current Acute Care operations while developing the consistent workflows, reliable administrative controls, and operational readiness needed for future CCBHC expansion.
• Provide daily work direction, task coordination, coverage support, and workflow guidance for practice-management functions.
• Serve as an operational resource for administrative questions and barriers, escalating significant concerns to the Director of Acute Care Services.
• Coordinate interviews, onboarding, orientation, schedules, access requests, coverage communication, and routine follow-up for Provider/Practitioners.
• Monitor clinical-record completion, signatures, documentation deficiencies, audit findings, and assigned compliance activities.
• Coordinate operational audits, logs, binders, postings, licenses, permits, medication-room documentation, controlled-substance records, pharmacy records, and environment-of-care checks.
• Prepare programs for AHCA, DCF, CMS, Joint Commission, payer, and internal reviews within the assigned scope.
• Draft and update policies, procedures, workflows, forms, job descriptions, schedules, checklists, and operational tools.
• Create standardized systems that can scale from current Acute Care operations to the future CCBHC hospital and related service lines.
• Prepare data-management reports, trackers, census information, audit tools, and leadership summaries.
• Coordinate ordering, inventory, distribution, purchasing-card documentation, invoices, vendor expenses, and emergency supplies for assigned programs.
• Support orientations, tours, resident and student programs, educational presentations, employee-engagement activities, and special projects.

Kenntnisse

Leadership experience

Organizational skills

Communication

Problem-solving

Attention to detail

Cross-functional collaboration

Ausbildung

Bachelor's degree in healthcare administration, business administration, behavioral health, public health, human services

Tools

Credible EMR

EPIC EMR

Microsoft Office 365

Jobbeschreibung

David Lawrence Centers for Behavioral Health is seeking a highly organized Lead Practice Manager to provide senior administrative and operational support across Acute Care Services and the future CCBHC Hospital.

This working lead position will standardize daily practice management while collaborating with Acute Care and Nursing Leadership, Medical Providers, Clinical Leaders, Quality Improvement, Human Resources, Finance, Facilities, Information Technology and others to build scalable systems