Ambulatory Practice Operations Leader

Bee Busy Wellness Center; Houston (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Bee Busy Wellness Center is seeking a Practice Manager to oversee patient-facing and clinical-support operations. You will drive front/back-office integration, scheduling, registration, and revenue-cycle handoffs while ensuring audit-ready compliance with HRSA, Joint Commission, HIPAA, and safety standards.

You will supervise clinical staff, optimize workflows, and lead staffing, training, and performance initiatives to maintain high-quality patient care and efficient service delivery.

Qualifications

• Bachelor’s degree in healthcare administration, business, nursing, public health, or a related field preferred; equivalent relevant healthcare management experience may be considered.
• Minimum five (5) years of progressively responsible healthcare practice/clinic operations experience, including direct staff supervision; FQHC or ambulatory/community health experience strongly preferred.
• Demonstrated experience managing both patient-access/front-office and clinical-support/back-office workflows.
• Working knowledge of HRSA health center requirements, HIPAA, OSHA, infection prevention, Joint Commission/ambulatory accreditation expectations, UDS/HEDIS workflows, payer requirements, and revenue-cycle fundamentals.
• Strong EHR, scheduling, reporting, Microsoft Office, data interpretation, customer-service, conflict-resolution, coaching, and written/verbal communication skills.
• RN licensure is preferred where the organization desires expanded nursing oversight; not required for purely operational management.

Responsibilities

• Own daily practice readiness, opening and closing procedures, staffing deployment, huddles, room readiness, and workflow execution.
• Manage the patient journey from scheduling and registration through rooming, provider support, check-out, referrals, and follow-up.
• Monitor bottlenecks in real time and intervene to maintain timely, coordinated flow.
• Coordinate operational changes across front and back office to avoid delays or compliance failures.
• Supervise Medical Assistants, LVNs, and other clinical support staff per licensure and policy.
• Ensure charts are prepared and documentation is completed accurately and timely.
• Maintain audit-ready environment with current logs, postings, and staff training evidence.
• Lead revenue-cycle handoffs, claims accuracy, and cash-control processes.
• Oversee facilities, supplies, technology, and emergency-readiness checks.
• Promote ownership culture and standardized workflows across sites.

Skills

Staff supervision

Workflow management

EHR proficiency

HIPAA compliance

Communication skills

Customer service

Coaching

Data interpretation

Education

Bachelor’s degree in healthcare administration or related field

5+ years clinic operations experience

RN licensure preferred

Tools

Microsoft Office

EHR systems

Job description

Bee Busy Wellness Center is seeking a Practice Manager to oversee patient-facing and clinical-support operations. You will drive front/back-office integration, scheduling, registration, and revenue-cycle handoffs while ensuring audit-ready compliance with HRSA, Joint Commission, HIPAA, and safety standards.

You will supervise clinical staff, optimize workflows, and lead staffing, training, and performance initiatives to maintain high-quality patient care and efficient service delivery.