Practice Operations Leader: Healthcare, Multi-Site

Beth Israel Lahey Health, Inc.; Massachusetts; On-site; USD 58,000 - 93,000; Full time

Job summary

Beth Israel Lahey Health seeks a Practice Manager to oversee daily operations of physician, CNM and NP practices in a collaborative environment. You will partner with leadership to implement policies, manage staff, and enhance workflow, while ensuring compliant patient care and efficient administrative functions.

The role includes supervising scheduling, payroll, budgeting, revenue cycle oversight, and coordination with residents/fellows when applicable.

Qualifications

• High school diploma required.
• 3–5 years experience in a physician's office or medical setting.
• Knowledge of medical billing and terminology.

Responsibilities

• Oversee daily operations of physician, CNM and NP practices.
• Collaborate with leadership to implement policies and improve workflow.
• Manage staff performance, conduct evaluations, and address gaps.
• Staff training and development to ensure proficiency.
• Coordinate with residents/fellows rotations and clinical trials as needed.
• Monitor scheduling, budgets, payroll, and revenue cycle processes.
• Support marketing for new patient business and patient access.

Skills

Medical billing knowledge

Interpersonal skills

Staff management (experience)

Education

High school diploma

Job description

Beth Israel Lahey Health seeks a Practice Manager to oversee daily operations of physician, CNM and NP practices in a collaborative environment. You will partner with leadership to implement policies, manage staff, and enhance workflow, while ensuring compliant patient care and efficient administrative functions.

The role includes supervising scheduling, payroll, budgeting, revenue cycle oversight, and coordination with residents/fellows when applicable.