Practice Lead - Medical Office Specialist (ENT)

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 26,000 - 38,000; Full time

Job summary

Hackensack Meridian Health is seeking a Practice Lead, Medical Office Specialist to serve as the centralized liaison for operational needs across the practice. You will oversee front-end operations, coordinate patient check-in/out, and ensure accurate EMR data entry in a fast-paced setting at facilities within a 30-mile radius as needed.

The role emphasizes teamwork, excellent communication, and timely issue resolution, with responsibilities including scheduling support, eligibility

Qualifications

• High School diploma, GED, or equivalent.
• 2+ years in a medical office with 4+ providers.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and/or Google Suite.

Responsibilities

• Promotes patient satisfaction with friendly, helpful interactions and greets patients.
• Manages patient check-in/check-out and collects demographic info.
• Verifies insurance eligibility and ensures referrals as needed.
• Maintains EMR data entry and scheduling accuracy.

Skills

Communication

Customer service

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Hackensack Meridian Health is seeking a Practice Lead, Medical Office Specialist to serve as the centralized liaison for operational needs across the practice. You will oversee front-end operations, coordinate patient check-in/out, and ensure accurate EMR data entry in a fast-paced setting at facilities within a 30-mile radius as needed.

The role emphasizes teamwork, excellent communication, and timely issue resolution, with responsibilities including scheduling support, eligibility