Medical Office Specialist: Front Desk & Patient Experience

Hackensack Meridian Health; Wall (SD); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to support outpatient operations, handling front desk duties from check-in to check-out and ensuring a smooth patient experience. The role requires coordinating appointments, registrations, and post-visit follow-up with a focus on accuracy and courtesy.

Ideal candidates will have at least 1 year in customer service, strong communication skills, and the ability to travel between clinic locations.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ years experience in customer service.
• Ability to multitask in a fast-paced environment.
• Ability to travel to multiple locations.
• Proficient with Microsoft Office/Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Handle front desk tasks in outpatient setting.
• Assist with check-in, scheduling, registration, and check-out.
• Provide patient-centered service and support post-visit.

Skills

Customer service

Multitasking

Microsoft Office

Google Suite

Communication skills

Education

GED or high school diploma

Associates degree preferred

Tools

EMR/EHR

Microsoft Office

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to support outpatient operations, handling front desk duties from check-in to check-out and ensuring a smooth patient experience. The role requires coordinating appointments, registrations, and post-visit follow-up with a focus on accuracy and courtesy.

Ideal candidates will have at least 1 year in customer service, strong communication skills, and the ability to travel between clinic locations.