Post-Signature Solutions Consultant

Drips.com; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Drips.com is seeking an Associate Solutions Consultant to drive the ideation, intake, and delivery of use cases after an enterprise agreement is signed. You will structure new use cases, manage intake, and coordinate with Solutions Consulting, Implementation, Client Success, and Product to ensure a connected customer experience.

You’ll collaborate across teams, maintain Salesforce records, and keep a living roadmap of post-sale use cases for long-term client partnerships.

Qualifications

• Bachelor's degree or 1–3 years in solutions consulting, implementation, or related client-facing role.
• Experience in regulated industries is a plus; demonstrated ability to ramp quickly in regulated markets.
• Strong organizational discipline and the ability to track multiple workstreams across timelines.
• Comfort creating and refining structured intake templates or processes with stakeholders.
• Familiarity with use-case documentation and with translating technical requirements for IT and business.
• Knowledge of data integration concepts (APIs, flat-file/SFTP) and how to communicate them effectively.
• Proficiency with Salesforce and maintaining accurate use-case records.

Responsibilities

• Drive post-signature use case ideation and sequencing under an existing enterprise agreement.
• Own intake templates and project spec guides for client owners.
• Schedule discovery sessions aligned to go-live dates and governance cycles.
• Support transfer of scope and design intent to Implementation, Production, UX, and Client Success.
• Submit and track product/feature requests tied to signed agreements and timelines.
• Maintain use case records and Salesforce data across active engagements.
• Collaborate with Solutions Consultants and leadership to manage scope and pricing.

Skills

Organizational discipline

intake templates

Documentation literacy

Data integration concepts

Salesforce discipline

Written and verbal communication

Cross-functional collaboration

Education

Bachelor's degree or 1–3 years in related role

Tools

Salesforce

Job description

Drips.com is seeking an Associate Solutions Consultant to drive the ideation, intake, and delivery of use cases after an enterprise agreement is signed. You will structure new use cases, manage intake, and coordinate with Solutions Consulting, Implementation, Client Success, and Product to ensure a connected customer experience.

You’ll collaborate across teams, maintain Salesforce records, and keep a living roadmap of post-sale use cases for long-term client partnerships.