Post-Sales Customer Operations Lead (Remote)

Motorola Solutions; Oklahoma City (OK); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Generous PTO

Job summary

Motorola Solutions is seeking a Customer Operations Manager to serve as the primary post-sales operational liaison between Silvus manufacturing and North American customers. You will manage purchase orders, production schedules, and delivery coordination to ensure components are delivered on time and integrated into the customer’s production roadmap.

The role requires travel to Silvus HQ in Los Angeles and across the continental U.S.

Qualifications

• Bachelor's degree in Operations, Supply Chain Management, Business, or related field.
• 3+ years in post-sales operations, account management, or technical project coordination.
• Strong ability to analyze production schedules, purchase orders, and demand forecasts.

Responsibilities

• Serve as primary post-sale ops liaison with NA customers.
• Lead QBRs to report delivery performance and roadmap alignment.
• Ingest and track production forecasts with demand planners.
• Track and manage open purchase orders for on-time delivery.

Skills

Analytical skills

Communication

Microsoft Office

ERP experience

Education

Bachelor's degree

Tools

Excel

Oracle

Job description

Motorola Solutions is seeking a Customer Operations Manager to serve as the primary post-sales operational liaison between Silvus manufacturing and North American customers. You will manage purchase orders, production schedules, and delivery coordination to ensure components are delivered on time and integrated into the customer’s production roadmap.

The role requires travel to Silvus HQ in Los Angeles and across the continental U.S.