Post-Pay Payment Integrity Implementation Lead

TBC Corporation; Philadelphia (Philadelphia County); On-site; USD 125,000 - 188,000; Full time

Job summary

Lyric seeks a Client Engagement Manager (Post-Pay) to translate payer needs into clear requirements across the full implementation lifecycle. You will lead discovery, document requirements, and coordinate with Product, Engineering, and Operations to ensure successful go-lives and ongoing adoption.

The role requires expert knowledge of COB, data mining, DRG review, coding or chart review, and Lyric Replay. Exceptional communication and governance are essential.

Qualifications

• Minimum seven years in healthcare payment integrity or related field.
• Experience leading client-facing healthcare implementations.
• Expert knowledge of post-payment payment integrity domains.

Responsibilities

• Lead discovery sessions and client communications throughout implementation.
• Own requirements lifecycle with documented approvals and traceability.
• Maintain artifacts, RAID/decision logs, and readiness documentation.
• Explain platform capabilities and coordinate validation with teams.
• Manage cross-functional governance and risk/issues tracking.

Skills

Client-facing leadership

Requirements elicitation

Stakeholder management

Communication

Presentation

Problem solving

Education

Bachelor's degree in healthcare administration, business, information systems, data analytics, project management, or related field

Tools

Jira

Azure DevOps

Confluence

Microsoft Word

Excel

PowerPoint

Teams

Job description

Lyric seeks a Client Engagement Manager (Post-Pay) to translate payer needs into clear requirements across the full implementation lifecycle. You will lead discovery, document requirements, and coordinate with Product, Engineering, and Operations to ensure successful go-lives and ongoing adoption.

The role requires expert knowledge of COB, data mining, DRG review, coding or chart review, and Lyric Replay. Exceptional communication and governance are essential.