POS Systems Analyst: Data-Driven Menu & Launch Expert

Capgemini; Seattle (WA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Tundra Technical Solutions is seeking a systems analyst to interface with business teams, review requirements for POS configurations, and enter data to configure menus for promotional launches. The role supports LEAN and Agile processes, ensuring the POS experience aligns with business goals and enhances user interactions across North America.

You will collaborate across IT and business functions, perform data validation, and contribute to the successful rollout of promotions across ~40,000 POS

Qualifications

• 4+ years of relevant experience.
• POS Experience – Oracle application.
• 2+ years SQL skills.
• Proficient with Excel and all Microsoft products.
• Retail experience - back end & Front of house (if possible).
• Jira/ Confluence experience.
• Communication tools – Microsoft Teams, Slack.

Responsibilities

• Review requirements and create/update POS menus and checkout experience.
• Perform application configuration and data validation.
• Develop test plans and validate results.
• Provide production support and incident resolution.
• Coordinate issue resolution with vendors and cross-functional teams.

Skills

Requirements analysis

LEAN techniques

Agile delivery

Data querying

POS experience

Tools

Jira

Confluence

ServiceNow

PagerDuty

Microsoft Teams

Slack

Job description

Tundra Technical Solutions is seeking a systems analyst to interface with business teams, review requirements for POS configurations, and enter data to configure menus for promotional launches. The role supports LEAN and Agile processes, ensuring the POS experience aligns with business goals and enhances user interactions across North America.

You will collaborate across IT and business functions, perform data validation, and contribute to the successful rollout of promotions across ~40,000 POS