Portfolio Community Manager

Inframark; Gilbert (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Inframark in Gilbert, AZ seeks a Community Manager to oversee day-to-day Association operations and administrative functions, ensuring smooth, properly functioning communities.

The role interfaces with Boards and senior staff, manages budgets, conducts inspections, and coordinates vendor contracts while enforcing covenants and reporting monthly finances.

Qualifications

• Bachelor’s degree with 3–5 years in Community/Association management or equivalent experience.
• Associates degree with 6–8 years in Community/Association management or equivalent experience.
• CMCA, AMS, or PCAM designation preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Works with Board Members, Senior Managers and RM to develop strategic direction for the Associations.
• Ensures alignment with mission, vision and goals of the Board of Directors.
• Develops, communicates and monitors property budgets.
• Reviews monthly finances and advises the Board on variances.
• Coordinates, negotiates and administers vendor contracts for property-level services.
• Audits and approves invoices per client procedures.
• Prepares monthly financial reporting information.
• Conducts monthly inspections of common properties and handles violation communications.
• Attends all Board and annual meetings per contract.
• Prepares and distributes notices of meeting, agenda and minutes.
• Administers procedures for enforcement of rules, policies and laws.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Customer service

Presentation skills

Time management

Adaptability

Education

Bachelor’s degree

Associates degree

Tools

MS Office

Excel

Windows OS

Job description

Job Function / Purpose

The Community Manager is responsible for overseeing the day-to-day managing and coordinating of Association operations and administrative functions in order to maintain a smooth running & properly functioning Community.

Responsibilities

• Works with the Board Members, Senior Managers and RM to develop strategic direction for the Associations. This position reports to the Senior Manager of Property Management.
• Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Board of Directors.
• Develops, communicates and monitors property budgets.
• Reviews monthly finances and makes recommendations to the Board as to anticipated shortfalls and/or excess funding by budget line item.
• Coordinates, negotiates and administers vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors.
• Audits and approves vendor and utility companies’ invoices for payment in accordance with the client’s accounting procedures.
• Prepares timely and accurate monthly financial reporting information as required by Association management contract.
• Conducts monthly inspections of all common properties within each Association and prepare deed restriction violation communication in accordance with the recorded covenants.
• Attends all Board and annual meetings per contract.
• Prepares and distributes notices of meeting, agenda and minutes of meeting.
• Administers all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws.

Qualifications

• Proven verbal and written communication skills in order to interface with residents and Board members.
• Ability to establish strong interpersonal relationships with Board of Directors and vendors.
• Strong organizational skills, ability to prioritize work and attention to detail.
• Strong customer service skills.
• Strong presentation skills.Strong time management skills.
• Ability to adapt to change within the organization and the needs of the client.
• Proficient in Windows and MS Office with excellent Excel capabilities.

Education and/or Experience

Bachelor’s Degree with 3-5 years of Community/Association management or equivalent experience, or Associates degree with 6-8 years of Community/Associate management or equivalent experience.

Certificates, Licenses, Registrations

CMCA, AMS, or PCAM Designation

Physical Demands

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.