Community Manager II

Inframark; Austin (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Inframark is seeking a Community Manager II to oversee day-to-day Association operations in Austin, coordinating activities and ensuring a smoothly functioning community.

You will work with Boards and Senior Managers, develop budgets, review finances, and manage vendor contracts while ensuring compliance with covenants and rules across properties.

Qualifications

• Proven verbal and written communication with residents and boards.
• Ability to build strong relationships with boards and vendors.
• Strong organizational skills and attention to detail.
• Excellent customer service capabilities and professional presentation.
• Effective time management and adaptability to changing needs.
• Proficient in Windows and MS Office with Excel skills.

Responsibilities

• Oversee day-to-day management of Association operations and admin tasks.
• Collaborate with Board Members and Senior Managers on strategic direction.
• Develop budget, monitor finances and advise on variances.
• Review monthly finances and recommend funding adjustments.
• Coordinate and manage vendor contracts for community services.
• Audit invoices and ensure payment accuracy per procedures.
• Prepare monthly financial reporting for management contracts.
• Conduct monthly property inspections and enforce covenants.
• Attend Board and annual meetings; prepare notices and minutes.
• Administer enforcement of rules, policies, and current laws.

Skills

Communication

Interpersonal relations

Organizational skills

Customer service

Presentation skills

Time management

Adaptability

Microsoft Office

Education

Bachelor’s degree

Associate degree

Tools

MS Office

Excel

Windows

Job description

Community Manager II

Job Function / Purpose

The Community Manager II is responsible for overseeing the day-to-day managing and coordinating of Association operations and administrative functions in order to maintain a smooth running & properly functioning Community.

Responsibilities

• Works with the Board Members, Senior Managers and RM to develop strategic direction for the Associations. This position reports to the Senior Manager of Property Management.
• Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Board of Directors.
• Develops, communicates and monitors property budgets.
• Reviews monthly finances and makes recommendations to the Board as to anticipated shortfalls and/or excess funding by budget line item.
• Coordinates, negotiates and administers vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors.
• Audits and approves vendor and utility companies’ invoices for payment in accordance with the client’s accounting procedures.
• Prepares timely and accurate monthly financial reporting information as required by Association management contract.
• Conducts monthly inspections of all common properties within each Association and prepare deed restriction violation communication in accordance with the recorded covenants.
• Attends all Board and annual meetings per contract.
• Prepares and distributes notices of meeting, agenda and minutes of meeting.
• Administers all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws.

Qualifications

• Proven verbal and written communication skills in order to interface with residents and Board members.
• Ability to establish strong interpersonal relationships with Board of Directors and vendors.
• Strong organizational skills, ability to prioritize work and attention to detail.
• Strong customer service skills.
• Strong presentation skills.
• Strong time management skills.
• Ability to adapt to change within the organization and the needs of the client.
• Proficient in Windows and MS Office with excellent Excel capabilities.

Education and/or Experience

Bachelor’s Degree with 3-5 years of Community/Association management or equivalent experience, or Associates degree with 6-8 years of Community/Associate management or equivalent experience.

Certificates, Licenses, Registrations

CMCA, AMS, or PCAM Designation

Physical Demands

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.