Portfolio Community Manager

Inframark LLC; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Inframark LLC in Austin, TX is seeking a Portfolio Community Manager to oversee association operations, manage budgets, and coordinate vendor contracts.

The role requires strong communication, organization, and leadership to work with boards, residents, and vendors; background in community management is preferred.

Qualifications

• Proven verbal and written communication skills to interface with residents and Board members.
• Ability to establish strong interpersonal relationships with Board of Directors and vendors.
• Strong organizational skills, ability to prioritize work and attention to detail.
• Strong customer service skills.
• Strong presentation skills.
• Strong time management skills.
• Ability to adapt to change within the organization and the needs of the client.
• Proficient in Windows and MS Office with excellent Excel capabilities.

Responsibilities

• Works with the Board Members, Senior Managers and RM to develop strategic direction for the Associations. This position reports to the Senior Manager of Property Management.
• Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Board of Directors.
• Develops, communicates and monitors property budgets.
• Reviews monthly finances and makes recommendations to the Board as to anticipated shortfalls and/or excess funding by budget line item.
• Coordinates, negotiates and administers vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors.
• Audits and approves vendor and utility companies' invoices for payment in accordance with the client's accounting procedures.
• Prepares timely and accurate monthly financial reporting information as required by Association management contract.
• Conducts monthly inspections of all common properties within each Association and prepare deed restriction violation communication in accordance with the recorded covenants.
• Attends all Board and annual meetings per contract.
• Prepares and distributes notices of meeting, agenda and minutes of meeting.
• Administers all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Customer service

Presentation skills

Time management

Adaptability

MS Office / Excel

Education

Bachelor’s degree in related field

Associates degree with experience

Tools

Windows

MS Office

Excel

Job description

Portfolio Community Manager

Job Function / Purpose

The Community Manager is responsible for overseeing the day-to-day managing and coordinating of Association operations and administrative functions in order to maintain a smooth running & properly functioning Community.

Responsibilities

• Works with the Board Members, Senior Managers and RM to develop strategic direction for the Associations. This position reports to the Senior Manager of Property Management.
• Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Board of Directors.
• Develops, communicates and monitors property budgets.
• Reviews monthly finances and makes recommendations to the Board as to anticipated shortfalls and/or excess funding by budget line item.
• Coordinates, negotiates and administers vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors.
• Audits and approves vendor and utility companies' invoices for payment in accordance with the client's accounting procedures.
• Prepares timely and accurate monthly financial reporting information as required by Association management contract.
• Conducts monthly inspections of all common properties within each Association and prepare deed restriction violation communication in accordance with the recorded covenants.
• Attends all Board and annual meetings per contract.
• Prepares and distributes notices of meeting, agenda and minutes of meeting.
• Administers all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws.

Qualifications

• Proven verbal and written communication skills in order to interface with residents and Board members.
• Ability to establish strong interpersonal relationships with Board of Directors and vendors.
• Strong organizational skills, ability to prioritize work and attention to detail.
• Strong customer service skills.
• Strong presentation skills.
• Strong time management skills.
• Ability to adapt to change within the organization and the needs of the client.
• Proficient in Windows and MS Office with excellent Excel capabilities.

Education and/or Experience

Bachelor's Degree with 3-5 years of Community/Association management or equivalent experience, or Associates degree with 6-8 years of Community/Associate management or equivalent experience.

Certificates, Licenses, Registrations

CMCA, AMS, or PCAM Designation

Physical Demands

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark