Portfolio Community Manager

Inframark; Austin (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Inframark seeks a Portfolio Community Manager to oversee day-to-day association operations, coordinating administration and ensuring the smooth functioning of communities under contract with Boards and senior management.

The role emphasizes budgeting, financial reporting, vendor management, contract administration, and covenant compliance, requiring strong communication and organizational abilities.

Qualifications

• Verbal and written communication skills to interface with residents and Board members.
• Ability to establish strong relationships with Board of Directors and vendors.
• Strong organizational skills and attention to detail.
• Strong customer service skills.
• Strong presentation skills.
• Strong time management skills.
• Ability to adapt to changing client needs.
• Proficient in Windows and MS Office with Excel proficiency.

Responsibilities

• Oversee day-to-day Operations and admin functions for Associations.
• Develop strategic direction with Board Members and Senior Managers.
• Prepare monthly financial reporting and budgets.
• Review finances and advise the Board on funding gaps.
• Coordinate vendor contracts and invoices for services.
• Attend Board and annual meetings and prepare minutes.
• Enforce rules, regulations, and covenants; ensure compliance.
• Conduct monthly property inspections and report findings.

Skills

Verbal & written communication

Interpersonal skills

Organizational skills

Customer service

Presentation skills

Time management

Adaptability

Education

Bachelor’s Degree in related field

Associates degree in related field

Tools

Windows

MS Office

Excel

Job description

Portfolio Community Manager

Job Function / Purpose

The Community Manager is responsible for overseeing the day-to-day managing and coordinating of Association operations and administrative functions in order to maintain a smooth running & properly functioning Community.

Responsibilities

• Works with the Board Members, Senior Managers and RM to develop strategic direction for the Associations. This position reports to the Senior Manager of Property Management.
• Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Board of Directors.
• Develops, communicates and monitors property budgets.
• Reviews monthly finances and makes recommendations to the Board as to anticipated shortfalls and/or excess funding by budget line item.
• Coordinates, negotiates and administers vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors.
• Audits and approves vendor and utility companies’ invoices for payment in accordance with the client’s accounting procedures.
• Prepares timely and accurate monthly financial reporting information as required by Association management contract.
• Conducts monthly inspections of all common properties within each Association and prepare deed restriction violation communication in accordance with the recorded covenants.
• Attends all Board and annual meetings per contract.
• Prepares and distributes notices of meeting, agenda and minutes of meeting.
• Administers all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws.

Qualifications

• Proven verbal and written communication skills in order to interface with residents and Board members.
• Ability to establish strong interpersonal relationships with Board of Directors and vendors.
• Strong organizational skills, ability to prioritize work and attention to detail.
• Strong customer service skills.
• Strong presentation skills.
• Strong time management skills.
• Ability to adapt to change within the organization and the needs of the client.
• Proficient in Windows and MS Office with excellent Excel capabilities.

Education and/or Experience

Bachelor’s Degree with 3-5 years of Community/Association management or equivalent experience, or Associates degree with 6-8 years of Community/Associate management or equivalent experience.

Certificates, Licenses, Registrations

CMCA, AMS, or PCAM Designation

Physical Demands

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.