Pool Supply Counter Sales Pro - Customer Champion

SRS Distribution Inc.; Saginaw, Northern (MI, KY); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/dental/vision

Job summary

SRS Distribution Inc. is seeking a Counter Sales Customer Associate at Heritage Pool Supply in Saginaw, MI. This role handles order entry, customer interactions, and coordinated logistics to ensure timely delivery and satisfaction.

The position requires strong multitasking, basic computer skills, and the ability to lift up to 75lbs. Training will cover product recommendations and accurate quoting to drive sales.

Qualifications

• Prior customer service or sales experience preferred.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point-of-sale systems and order entry procedures.
• Clear courteous communication by person, phone, and email.
• Ability to lift up to 75lbs.
• Willingness to work overtime during peak season.

Responsibilities

• Provide exceptional customer service through phone, email, and in-person interactions.
• Accurately process and manage customer transactions at the sales counter.
• Deliver product recommendations and pricing information to meet customer needs.
• Create sales orders and quotes using customer measurements.
• Coordinate and schedule truck deliveries for efficient logistics.
• Participate in cycle counts, picking, replenishment, and shipping/receiving.

Skills

Customer service

Communication

Order entry

POS familiarity

Heavy lifting

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

SRS Distribution Inc. is seeking a Counter Sales Customer Associate at Heritage Pool Supply in Saginaw, MI. This role handles order entry, customer interactions, and coordinated logistics to ensure timely delivery and satisfaction.

The position requires strong multitasking, basic computer skills, and the ability to lift up to 75lbs. Training will cover product recommendations and accurate quoting to drive sales.