Pool Deck Ambassador: Guest Experience & Growth Path

British Swim School of Downingtown-Reading; Downingtown (Chester County); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

On-the-job training

Opportunities for advancement

Paid training

Referral program

Job summary

A local swim school is seeking a passionate Deck Ambassador to enhance customer experience at the poolside. You will engage with students and families, manage pool activities, and work alongside swim instructors. Responsibilities include setting up the pool area, ensuring water quality, and responding to customer queries. The ideal candidate has excellent communication skills and a professional demeanor. This position offers full-time and part-time options, with hourly pay ranging from $14.00 to $16.00 depending on experience.

Qualifications

• Excellent interpersonal communication and organizational skills.
• Responsible and professional demeanor.

Responsibilities

• Set up and break down the pool deck area before and after each shift.
• Check water chemistry and temperature prior to swim lessons.
• Welcome students and parents to the pool deck.
• Answer customer inquiries about accounts and programs.
• Assist swim instructors and managers during lessons.
• Post and monitor media content on social platforms.
• Collaborate with staff for seamless customer service.

Skills

Interpersonal communication

Organizational skills

Job description

A local swim school is seeking a passionate Deck Ambassador to enhance customer experience at the poolside. You will engage with students and families, manage pool activities, and work alongside swim instructors. Responsibilities include setting up the pool area, ensuring water quality, and responding to customer queries. The ideal candidate has excellent communication skills and a professional demeanor. This position offers full-time and part-time options, with hourly pay ranging from $14.00 to $16.00 depending on experience.