Police Records Supervisor: Lead, Compliance & Data Quality

City of Burlington, NC; Burlington (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid vacation & sick leave

Health and dental insurance

Enrollment in NC State Retirement

Empower 401k

Job summary

The City of Burlington, NC seeks a Police Records Supervisor to lead the Records Unit, ensure accuracy and compliance, and guide a 10–15 person team across custodial, front desk, and data roles. You will oversee reports, state/federal submissions, and quality improvements while partnering with leadership and accreditation efforts.

This in-person role is Monday–Friday, 8am–5pm, with a focus on data integrity, process optimization, and professional development for staff within a city police

Qualifications

• Associate's Degree from an accredited college or university.
• Minimum of two years in office administration, customer service, law enforcement, data entry, records management, or related field.
• Equivalent combination of education, training, and experience may be considered.
• Valid NC Driver's License.

Responsibilities

• Oversee daily operations of the Police Records Unit and supervise professional staff.
• Ensure accuracy, completeness, and proper management of departmental records.
• Submit mandated state/federal reports and ensure compliance with NIBRS and TSR requirements.
• Collaborate with leadership to improve processes and support accreditation efforts.

Skills

Records management

NIBRS reporting

Leadership & supervision

Data analysis

Budget & resource management

Policy compliance

Communication

Process improvement

Technology literacy

Education

Associate's Degree

Tools

RMS software

CJLEADS

eWarrants/eCourts

Brazos Citation

Job description

The City of Burlington, NC seeks a Police Records Supervisor to lead the Records Unit, ensure accuracy and compliance, and guide a 10–15 person team across custodial, front desk, and data roles. You will oversee reports, state/federal submissions, and quality improvements while partnering with leadership and accreditation efforts.

This in-person role is Monday–Friday, 8am–5pm, with a focus on data integrity, process optimization, and professional development for staff within a city police