Records Clerk - Administrative Assistant I

City of Burlington; Burlington (WI); On-site; USD 23,000 - 33,000; Part time

Job summary

The City of Burlington is seeking a part-time Records Clerk to support open records requests and department administration. The starting wage is $20.44/hour, with flexible scheduling and a weekly commitment of 10-12 hours (about 500-600 hours annually).

Responsibilities include processing requests, redacting sensitive footage, data entry into the Law Enforcement Records System, and coordinating with other agencies. Prior clerical experience in a law enforcement context is preferred.

Qualifications

• High school diploma or equivalent is required.
• Minimum of three years of office experience preferred; prior clerk experience in law enforcement is strongly desired.

Responsibilities

• Assist in recording, processing and disseminating open records requests in compliance with Wisconsin law.
• Review body worn camera and squad fleet footage to identify and redact as required.
• Maintain records of redactions and actions taken for each footage item.
• Perform clerical duties: data entry, processing, cashiering, answering phones, and receiving the public.
• Enter police information into the Law Enforcement Records System (e.g., Pro Phoenix RMS, Axon, TraCs).
• Prepare written replies to correspondence and respond to inquiries.
• Notify supervisors of incomplete reporting and coordinate with department staff.
• Maintain clean and organized work area and equipment.

Skills

Records management

Open records requests

Data entry

Redaction basics

Education

High school diploma or equivalent

Tools

Pro Phoenix RMS

Axon

TraCs

Job description

Starting wage for this position is $20.44/hour.

This part-time position offers scheduling flexibility, with work hours coordinated to meet department needs. There is a 10-12 hour a week commitment or approximately 500-600 hours annually.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Under the direction of the Records Custodian, assist in recording, processing and disseminating open records requests in compliance with the State of Wisconsin.
• Review body worn camera and squad fleet footage to identify and make necessary redactions in accordance with legal requirements and departmental policies.
• Maintain meticulous records of redactions made and actions taken for each piece of footage.
• Types, edits, proofreads, assembles, copies, files, processes, and forwards any documents and/or records as required or directed. This includes timely correspondence to other agencies (g.: District Attorney, Public Defender, Human Services, City Attorney, Probation & Parole, Insurance Companies).
• Enters police information and data into the Law Enforcement Records System as directed (e.g. Pro Phoenix RMS system, records module, Axon, TraCs).
• Prepares written replies to correspondence without dictation in accordance with established procedures; responds to inquiries which do not require the supervisor's attention.
• Receives visitors in a kind, courteous, and professional manner. Provides department information in accordance with established policy & procedures.
• Collects and records data of department personnel and activities as prescribed by Chief of police.
• Notify department administration and/or supervisors of incomplete or inadequate reporting from patrol staff and ensure these inadequacies are directed to department supervision.
• Performs routine clerical and administrative work in data entry, data processing, cashiering, answering phones, and receiving the public.
• Maintains clerical work area and equipment in clean and working condition.
• Other office related and clerical duties as required or assigned by Chief of Police.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience:

• High school diploma or equivalent required.
• Minimum of three years of office experience preferred. Prior clerk experience within a law enforcement agency is strongly desired.

The City of Burlington is an equal opportunity employer and drug-free workplace.