Police Communications & Records Specialist

City of Monroe (NC); Monroe (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Monroe (NC) seeks a Communications Dispatcher to support police and utility departments by receiving, classifying, and routing calls, monitoring alarms, and entering data into CAD systems.

The role requires maintaining radio logs, assisting the public under stress, and coordinating after-hours response. The position requires a high school diploma, NC driver’s license, and DCI/NCIC certification within one year.

Qualifications

• High school diploma or equivalent required.
• Possession of or ability to obtain DCI/NCIC within one year of employment.

Responsibilities

• Receive, classify, and forward non-emergency service calls; prepare and maintain computerized records.

Skills

Typing speed

Clear speech

Public interaction

Police communications

CAD software

Radio procedures

Geography knowledge

Education

High School Diploma or equivalent

Tools

Computer Aided Dispatching (CAD)

Radio systems

Job description

City of Monroe (NC) seeks a Communications Dispatcher to support police and utility departments by receiving, classifying, and routing calls, monitoring alarms, and entering data into CAD systems.

The role requires maintaining radio logs, assisting the public under stress, and coordinating after-hours response. The position requires a high school diploma, NC driver’s license, and DCI/NCIC certification within one year.