Emergency Communications Specialist

National Police; Buffalo (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

National Police seeks a Public Safety Dispatcher to operate the police communications system, including telephone, radio, computer terminals and AVL. The role requires calm performance under stress and quick, sound judgment to dispatch personnel and equipment to emergencies.

Responsibilities include maintaining vehicle status, prioritizing service, handling inquiries by phone, and securely accessing sensitive information in CJIS.

Qualifications

• High School diploma or GED required.
• Background investigation will be considered for CJIS access.
• Certification as Association of Police Communications Operator must be obtained within one year of appointment.

Responsibilities

• Dispatch police vehicles and personnel for routine and emergency calls.
• Maintain continuous status and location records of vehicles.
• Operate computer terminal and AVL to retrieve and relay information, including e-mail.

Skills

Calm under stress

Sound judgment

Attention to detail

Communication

Education

High School diploma or GED

Tools

Computer terminal

AVL system

CJIS access

Job description

National Police seeks a Public Safety Dispatcher to operate the police communications system, including telephone, radio, computer terminals and AVL. The role requires calm performance under stress and quick, sound judgment to dispatch personnel and equipment to emergencies.

Responsibilities include maintaining vehicle status, prioritizing service, handling inquiries by phone, and securely accessing sensitive information in CJIS.