Poker Room Lead Attendant

Northern Waters Casino; Watersmeet Township (MI); Hybride; USD 22 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Employee Meal Discounts

Gas Discount at Citgo C-Store

Golf Discounts

Paid Lunch

Paid Holidays

Access to training programs

Health benefits after 90 days

Résumé du poste

Northern Waters Casino Resort is seeking a Poker Room Attendant in the Table Games department to oversee tournaments, manage live action games, and ensure an engaging experience for players. You will lead events, enforce rules, and coordinate with staff to sustain smooth play.

The role requires strong leadership, attention to detail, and a solid understanding of poker rules. This position offers varied shifts and room for growth within the casino's table games operations.

Qualifications

• Knowledge of Texas Hold’em and Omaha and tournament structures.
• Passionate about poker and providing a fun, competitive environment.
• Professional and approachable demeanor.
• Ability to accurately handle money and chip exchanges.
• Calm under pressure during critical moments of tournament play.
• Willing to attend seminars or training pertaining to Casino Gaming.
• Good oral and written communication skills.
• Understanding of Casino Gaming Operations.
• High School Diploma or GED.
• Pass background checks and pre-employment obligations.

Responsabilités

• Provide excellent service to guests while in a fast-paced environment.
• Ensure players understand tournament rules and guidelines.
• Manage player registration and accurate lists.
• Address inquiries and resolve conflicts professionally.
• Oversee tournament progression and blinds/breaks announcements.
• Collaborate with vault for winner payouts.
• Promote upcoming events with Marketing.
• Read and adhere to NWCR Policies and procedures.
• Attend meetings and training as required.
• Assist housekeeping to maintain clean poker room.

Connaissances

Texas Hold’em

Omaha

Tournament structures

Money handling

Player relations

Calm under pressure

Seminar/Training willingness

Communication skills

Formation

High School Diploma or GED

Description du poste

POSTED:January 15 th , 2026 DEADLINE: UntilFilled POSITION:

DEPARTMENT: Table Games

LOCATION: LVD Casino

SUPERVISOR: Table GamesManager

EMPLOYMENT: Part-Time/Full-Time

SALARY/PAY RATE: $16.00-20.00 per hour (Non-Exempt) LICENSE STATUS: Key-Employee

DESCRIPTION:

The Poker RoomAttendant is responsible for interaction directly with customers, providinginformation, starting and maintaining tournament play. This position requiresadherence to all relevant federal,state and local laws, gaming regulations and ordinancesas well as company policiesand procedures. You should be organized and dependable to oversee and manage all aspectsof tournaments, live action Texas Hold’emgames or any other poker games approved by Casino Management. Responsible for ensuring smoothoperations, maintaining the integrity of the tournament and providing anenjoyable experience for all participants. This role requires strongleadership, attention to detail, and a broad understanding of poker rules andtournament structures.

Primary Responsibilities:

RESPONSIBILITIES:

·Provide excellent serviceto guests while working in a fast-paced environment. This includes all aspects of customer serviceincluding arranging food and beverages or any other needs to make the gameenjoyable for our patrons.

·Ensure all playersare aware of tournament rules and guidelines.

·Manage player registration sheets and ensureaccurate player lists.

·Address player inquiriesand resolve any conflictsin a professional fair manner.

·Monitor player conductto ensure a positive environment, taking action against any violations of tournament rulesand etiquette.

·Oversee the progression of the poker tournaments, ensuringsmooth play and timely breaks.

·Manage the game list and seat players according to their requests.

·Announce changes in blinds and breaks.

·Handle the tournament clock, ensuring it is used effectively to keep the event on schedule.

·Oversee barrel drawingsand distribute prizes.

·Serve as the final authorityin resolving player disputes, ensuringfair decisions are madequickly and transparently.

·Enforce tournament rules consistently and impartially.

·Confirm and post tournament results. Collaborate with vault for winnerpayouts.

·Provide feedback and suggest improvements for future tournaments.

·Work with the Marketing department to promote upcomingevents and tournaments.

·Shall be required to read, implement, and adhere to allNWCR Policies and Procedures, LVD Gaming Ordinance, Tribal/State GamingCompact, NIGC Minimum Internal Control Standards, Indian Gaming Regulatory Act,LVD Tribal Internal ControlStandards, Title 31 Minimum InternalControl Standards, NWCRCasino Employee Handbook, Golf Course Department Policy and Procedure Manual.

·Must be able towork independently and be an excellentproblem solver.

·To remain in compliance with Casino Regulatory policies and procedures,employees are required to attend all necessarymeetings and trainingfacilitated by Management.

·Assist in the overall housekeeping of the poker room to maintain a clean, safe, and hazard-free work environment.

·Any like dutiesor new departmental concepts as assigned by Management.

Skills & Qualifications:

MINIMUM QUALIFICATIONS:

·Knowledge of the gameof Texas Hold’em Omaha and tournamentstructures.

·Passionate about poker and ensuring a fun, competitive environment for players.

·Professional and approachable demeanor.

·Ability to accurately handle money and chip exchanges.

·Must be calm under pressure,during critical momentsof tournament play.

·Willing to attend seminars, or educational trainingpertinent to Casino Gamingand Resort operations.

·Good oral and written communication skills.

·Requires understanding of Casino GamingOperations.

·High School Diploma or GED.

·Must be able to pass background, drug-screen and all other pre-employmentobligations.

The above statements are intended to describe thegeneral nature and level of work performed by people assigned to thisclassification. They are not intendedto be construed as an exhaustive list of all responsibilities, dutiesand skills requiredof personnel so classified. Management retains the right to add or to change the duties of theposition at any time. Must be able topass a pre-employment drug screen and applicable background checks related tothe position.

Application:

PREFERENCE FOR HIRING:

Preferenceshall be given when it is established that the applicant meets thequalifications as statedin the job description. The following order shall be adheredto for hiring:

· Enrolled LVD Tribal Member

· Parents/Legal Guardianof LVD Tribal member childrenand spouses of Tribal Members

· Other Native Americans

· All Others

Date Approvedby LVD Gaming Commission: 03/27/2025

Date Approvedby the Public Enterprise FinanceCommission (PEFC): 03/27/2025

• A fun, safe, fast paced work environment
• Employee Meal Discounts
• Gas Discount at Citgo C-Store
• Golf Discounts
• Paid Lunch
• Paid Holidays
• Access to training programs
• Free membership to Legacy Gym

Great Benefits for Full Time Employees offered after 90 days of employment:

• LVD Pays 80% of the cost of these benefits with only a 20% responsibility from the employee.
• Health – Offering 14 different medical coverages.
• Vision
• Term Life Insurance Policy - $50,000
• Short Term Disability
• Retirement 401k with 3% contribution
• Employee Assistance Program (EAP)
• Paid Time Off
• Family and Medical Leave
• Maternity Leave
• Jury Duty leave

Our Company is Proud to Offer:

• A fun, safe, fast paced work environment
• Employee Meal Discounts
• Gas Discount at Citgo C-Store
• Golf Discounts
• Paid Lunch
• Paid Holidays
• Access to training programs

Great Benefits for Full Time Employees offered after 90 days of employment:

• LVD Pays 80% of the cost of these benefits with only a 20% responsibility from the employee.
• Health – Offering 14 different medical coverages.