Casino Custodian: Part-Time, Guest-Focused Cleaning

Northern Waters Casino Resort; Michigan; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Employee Meal Discounts

Gas Discount at Citgo C-Store

Golf Discounts

Paid Lunch

Paid Holidays

Access to training programs

Job summary

Northern Waters Casino Resort is seeking a Part-Time Custodian to perform the overall cleaning duties of the Resort and offices under the direction of the Custodian Manager/Supervisor.

The role focuses on providing excellent guest service, cleaning bathrooms and public areas, and maintaining a safe, clean environment throughout the casino and related facilities. Flexibility is required to take on additional duties as needed and to participate in training per policy.

Qualifications

• High School diploma or GED.
• Ability to read and write simple instructions, short correspondence, memos, and reports.

Responsibilities

• Provide excellent guest service to guests, internal and external, through active guest engagement and positive attitude.
• Responsible for the cleaning of bathrooms, entrances, slot machines, glass panels, ashtrays, drinking fountains, flooring, etc.
• Responsible for picking up access papers/ trash on floor and in-between machines.
• Assists in arranging stools, tables, and chairs in assigned areas.
• Assists the Custodian Manager/ Supervisor in ensuring equipment and supplies are maintained.
• Conducts constant monitoring of casino, bingo hall, and offices for cleanliness.
• Promotes positive customer relations through prompt, courteous and efficient service.
• Brings disputes and unusual customer activities to the attention of the Shift Manager.
• Knowledge of the company’s internal controls, policies, and procedures.
• Knowledge of safety standards and policies concerning chemicals found in cleaning supplies and cleaning equipment.
• Maintains a consistent and regular attendance record.
• Due to the dynamic casino environment from time to time, we require employees to be flexible and assume other responsibilities assigned by management.
• To remain in compliance with Casino Regulatory policies and procedures, employees are required to attend all necessary meetings and training facilitated by Management.

Skills

Guest service

Reading & writing

Basic math

Follow instructions

Background checks required

Education

High School diploma or GED

Job description

Northern Waters Casino Resort is seeking a Part-Time Custodian to perform the overall cleaning duties of the Resort and offices under the direction of the Custodian Manager/Supervisor.

The role focuses on providing excellent guest service, cleaning bathrooms and public areas, and maintaining a safe, clean environment throughout the casino and related facilities. Flexibility is required to take on additional duties as needed and to participate in training per policy.