Poker Room Lead - Elevate Guest Experience & Compliance

Rivers Casino; Portsmouth (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

Rivers Casino in Portsmouth is seeking a Poker Room Supervisor to oversee the operation and management of Poker games. This role requires strong leadership skills and a deep understanding of gaming procedures to ensure smooth gameplay and superior guest service.

The ideal candidate will have at least two years of related experience and be able to maintain compliance with gaming regulations while fostering customer loyalty.

Qualifications

• Two or more years of related experience required.
• Must be 21 years of age or older.
• Ability to obtain and maintain necessary gaming license.

Responsibilities

• Oversees the operation and management of Poker games.
• Maintains game security and protects company assets.
• Engages guests and develops relationships for customer loyalty.

Skills

Knowledge of poker procedures

Strong leadership skills

Excellent customer relations

Ability to read and write instructions

Knowledge of BRAVO system

Education

High school diploma or GED

Job description

Rivers Casino in Portsmouth is seeking a Poker Room Supervisor to oversee the operation and management of Poker games. This role requires strong leadership skills and a deep understanding of gaming procedures to ensure smooth gameplay and superior guest service.

The ideal candidate will have at least two years of related experience and be able to maintain compliance with gaming regulations while fostering customer loyalty.