Slot Operations Supervisor

Northern Waters Casino Resort; Watersmeet Township, Northern (MI, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Great benefits after 90 days

Job summary

Northern Waters Casino Resort is seeking a Slot Supervisor to lead the Slots department at our Resort location. The role manages daily operations, enforces policies, and ensures guest service excellence on the gaming floor.

Responsibilities include supervising slot staff, maintaining schedules, training team members, and upholding regulatory standards while aligning with resort policies. The position requires flexibility for shifts, weekends, and holidays.

Qualifications

• High School Diploma or GED.
• 3 years casino slot experience.
• Be able to supervise all team members.
• Willing to work weekends, nights, and holidays.
• Must pass background checks and other pre-employment screenings necessary to receive and maintain a Gaming License.

Responsibilities

• Supervises the slot department and its employees.
• Ensures proper adherence to policies, procedures, and attendance.
• Assists the department manager in setting policy and direction while assisting team members with slot operations.
• Trains and assists team members with all aspects of their job.
• Assign duties to attendants and technicians, and establish policies as needed.
• Maintain scheduling and floor coverage during shifts.
• Maintain shift log and complete paperwork for each shift.
• Ensure slot machines meet regulatory and resort standards.
• Resolve customer or employee disputes when necessary.

Skills

Supervisory

Guest service

Team leadership

Education

High School Diploma or GED

Job description

Northern Waters Casino Resort is seeking a Slot Supervisor to lead the Slots department at our Resort location. The role manages daily operations, enforces policies, and ensures guest service excellence on the gaming floor.

Responsibilities include supervising slot staff, maintaining schedules, training team members, and upholding regulatory standards while aligning with resort policies. The position requires flexibility for shifts, weekends, and holidays.