Poker Floor Supervisor — Lead, Train & Elevate Tables

Caesars Entertainment Corporation; New Orleans (LA); Presencial; USD 28.000 - 39.000; Jornada completa

Descripción de la vacante

Caesars New Orleans Casino & Hotel is seeking a Dual Rate Poker Supervisor to implement approved procedures, train and supervise staff, and ensure smooth, compliant gaming operations during shifts. This role focuses on protecting casino assets and delivering exceptional guest experiences. Must have or obtain a Louisiana Gaming license.

Prior leadership and two pit games knowledge are preferred. You will supervise tables and dealers, manage fills/credits, and promote a fun, respectful work

Formación

• Must possess or be able to obtain a valid Non Key Louisiana Gaming License.
• Basic knowledge of a Casino Credit system beneficial.
• Previous experience in a leadership position preferred.
• Game knowledge/experience of at least two Pit Games required.

Responsabilidades

• Implements and ensures compliance with company policies, procedures and gaming regulatory requirements.
• Specifically supervise the operation of an assigned number of tables and dealers.
• Responsible for the training and equitable treatment of all table games personnel.
• Ensure fills/credits are handled according to policy.
• Assist in answering questions or resolving disputes.
• Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests.
• Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times.
• Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes.
• Retain associates through personal involvement in associate training and development.
• Support and maintain Horseshoe courtesy guidelines.
• Perform other duties as assigned.
• Directly supervises an assigned number of dealers.
• Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage.

Conocimientos

Leadership experience

Game knowledge (Pit Games)

English proficiency

Herramientas

Casino Credit system

Descripción del empleo

Caesars New Orleans Casino & Hotel is seeking a Dual Rate Poker Supervisor to implement approved procedures, train and supervise staff, and ensure smooth, compliant gaming operations during shifts. This role focuses on protecting casino assets and delivering exceptional guest experiences. Must have or obtain a Louisiana Gaming license.

Prior leadership and two pit games knowledge are preferred. You will supervise tables and dealers, manage fills/credits, and promote a fun, respectful work