Table Games Supervisor Trainee - Dual-Rate Path

Caesars Entertainment; New Orleans (LA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Caesars Entertainment in New Orleans is offering a Dual Rate Supervisor in Training Program designed to develop team members into successful Table Games Supervisors through a structured 16-week curriculum combining classroom instruction, hands-on dealing, and supervisory development. Weeks 1–5 cover Blackjack and Poker derivatives, game protection, payouts, and guest service.

Weeks 13–16 emphasize on-floor supervision and regulatory compliance, preparing trainees to perform Dealer and Table

Qualifikationen

• Strong guest service and communication skills.
• Ability to learn and retain game procedures and policies.
• Ability to work flexible schedules, including nights, weekends, and holidays.
• Must meet all company licensing and regulatory requirements.

Aufgaben

• Protect the integrity of all table games by ensuring compliance with company policies, state gaming regulations, and departmental procedures.
• Provide exceptional guest service by creating a welcoming, professional, and entertaining gaming experience.
• Accurately conduct all game procedures, payouts, collections, fills, credits, and related transactions.
• Monitor table activity and identify unusual play, disputes, or potential game security concerns.
• Assist supervisors and management with daily casino operations as assigned.
• Observe and enforce internal controls and company policies.
• Maintain a professional appearance and demeanor while representing the organization.
• Communicate effectively with guests, dealers, supervisors, and management.
• Assist in coaching, training, and developing team members.
• Resolve guest concerns and game disputes in a professional and timely manner.
• Perform both Dealer and Supervisor duties.

Kenntnisse

Guest service

Communication

Learning agility

Regulatory compliance

Jobbeschreibung

Caesars Entertainment in New Orleans is offering a Dual Rate Supervisor in Training Program designed to develop team members into successful Table Games Supervisors through a structured 16-week curriculum combining classroom instruction, hands-on dealing, and supervisory development. Weeks 1–5 cover Blackjack and Poker derivatives, game protection, payouts, and guest service.

Weeks 13–16 emphasize on-floor supervision and regulatory compliance, preparing trainees to perform Dealer and Table