PM Front Desk Agent — Hospitality & Guest Experience

UAASR LLC; Forest Hill (TX); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee discounts

Training & development

Job summary

UAASR LLC seeks a friendly Front Desk Agent for the PM shift in Forest Hill, TX. This part-time role handles guest check-ins, check-outs, reservations, and inquiries, delivering courteous service throughout the stay.

Candidates should have hotel experience, strong communication, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is required. On-site position with opportunities for growth.

Qualifications

• High school diploma or equivalent is required.
• Previous hotel/front desk experience is a plus.
• Proficiency in hotel management software (Opera, HotelKey) is advantageous.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet and welcome guests in a warm, courteous manner.
• Check-in and check-out procedures with accuracy.
• Manage room reservations via phone, email, and third-party platforms.
• Provide information about hotel services, amenities, and local attractions.
• Handle guest requests, complaints, and feedback professionally.

Skills

Customer service

Communication

Multitasking

Flexibility

Education

High school diploma

Associate degree in hospitality

Tools

Opera software

HotelKey

Job description

UAASR LLC seeks a friendly Front Desk Agent for the PM shift in Forest Hill, TX. This part-time role handles guest check-ins, check-outs, reservations, and inquiries, delivering courteous service throughout the stay.

Candidates should have hotel experience, strong communication, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is required. On-site position with opportunities for growth.